Contact MPWater Systems
If you are responsible for a public water supply, wastewater treatment system, or private water or wastewater system and need assistance understanding operational requirements, compliance obligations, or next steps, please use the information below to contact us.
Who Should Contact Us
This page is intended for:
- •Public Water Supply (PWS) owners and boards
- •Wastewater treatment plant owners and managers
- •Municipal officials and property managers
- •Homeowner associations and commercial property owners
- •Owners of private water or wastewater systems
- •Engineers, consultants, and contractors coordinating work on regulated systems
If you are unsure whether your system is regulated or what level of oversight may be required, we are happy to help point you in the right direction.
Request Information
When reaching out, please include the following information if available:
- •System location (city/town and state)
- •System type (public water supply, wastewater treatment plant, private system, etc.)
- •Identifying information such as a PWS ID or GWDP ID, if applicable
- •A brief description of the reason for your inquiry
Providing this information helps us respond efficiently and route your request appropriately.
Coordination with Other Professionals
MPWater Systems regularly interfaces with engineers, laboratories, contractors, and instrumentation specialists. If you are a professional coordinating work on a regulated system and need to connect with system management or operations, please contact us directly.
Emergency Response
MPWater Systems provides emergency response and operational support for water and wastewater systems. Systems under contract receive priority response in accordance with contractual obligations.
For systems not currently under contract, emergency response may be provided based on availability and the nature of the situation. When able to assist, support may include remote guidance, operational assessment, site response when appropriate, and coordination with system owners, regulators, laboratories, engineers, or contractors.
If you are experiencing a true emergency requiring immediate attention, please call us directly. Situations involving immediate threats to health, safety, property, or system integrity should also be addressed by contacting the appropriate emergency services, utility providers, licensed trades, or responsible authorities without delay.
Emergency response availability and response timing depend on system conditions, urgency, and existing commitments.
Response Time
We make every effort to respond promptly. Messages are typically returned within one business day.
Contact Information
Service Area
Massachusetts and Rhode Island
Contact Form
Submissions routed to office@mpwatersystems.com